I'v been trying to clean up, re-maintain, and optimize my parents computer after about 3 years of it going through no-maintenance status.

I'm just getting to the final climax of my endeavours and have run into a snag, and I know that if I can't get the answer from Antionline then I probably won't get the answer at all.

I have some adware that is in the registry, I know the path and file names to them, but when I have attempted to locate them in the registry I can't find them.

Here is what I'm looking for:

HKEY_USERS\.DEFAULT\Software\Cydoor
HKEY_USERS\.DEFAULT\Software\Cydoor Services
HKEY_CURRENT_USER\Software\Cydoor
HKEY_CURRENT_USER\Software\Cydoor Services
HKEY_LOCAL_MACHINE\Software\Cydoor

The problem being is that they are there, I know they are there, Norton A/V knows they are there, but I can only find up to *******\Software\ - I can't find the 'Cydoor' part of the path.

Please - all suggestions and advice are appreciated and at this point necessary.

Thanx all.