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Thread: Microtek's techical assistance policy

  1. September 27th, 2002, 02:20 PM #1
    Redbone
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    Talking Microtek's techical assistance policy

    On Microtek's technical support page is the following quote...

    In an effort to provide prompt and efficient technical support to our customers, Microtek technical advisors cannot respond to messages or fax requests for technical support assistance.
    This is definitely what I call technical support at it's best!
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  2. September 27th, 2002, 04:15 PM #2
    imported_Tek Weasel
    imported_Tek Weasel is offline
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    Let me guess, their technical support is pay by call service? I'm sure if you provide payment with the fax or e-mail they would be able to assist you.
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  3. September 27th, 2002, 04:23 PM #3
    GenericAssassin
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    Wow helpful...

    Next they'll be telling you

    "We didn't say that fix your phone; you may buy a tech support phone for $50.00"
    Gen. A
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